Portage County District Library Home!Click here!
Search Downloadable Media Catalog
   In:    
Advanced search...
powered by OverDrive®
Open New Doors, Opportunity Knocks!
DONATE NOW: Help Portage County District Library!


Check Out Assistance | Supported Audio Devices | Digital Help

Help
Find answers to frequently asked questions about digital materials.

Adobe EPUB eBook

Adobe PDF eBook

OverDrive WMA Audiobook

OverDrive MP3 Audiobook

Unable to find the answers to your questions in any of the above help categories? Please contact support with a detailed description of your problem or question.

In order to facilitate troubleshooting, please include the following information in your correspondence:

  • Steps to reproduce the problem (in as much detail as possible)
  • Exact text of any error message (screen shots are helpful)
  • URL(s) of any error page(s) you encounter
  • Library card number
  • Title(s) of problem download(s)
  • Applicable software version (this information can typically be found under Help > About.)
  • Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
  • Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
  • If applicable, device type and operating system
© 2010 Portage County District Library.
Powered by OverDrive® Digital Library Reserve™
Support | Help
IMPORTANT NOTICE ABOUT COPYRIGHTED MATERIALS